Privacy Notice

This privacy notice tells you what to expect us to do with your personal information. This covers the following information:

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • Who we share information with

  • Sharing information outside the UK

  • How to complain

Contact details

Telephone: 07503 080940

Email: benjamin@readysethired.co.uk

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

  • Names and contact details

  • Occupation

  • Payment details (including card or bank information for transfers and direct debits)

  • Usage data (including information about how you interact with and use our website, products and services)

We collect or use the following personal information for information updates or marketing purposes:

  • Names and contact details

  • Marketing preferences

Find out more below about the information we may collect.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

For form block submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. This information is also shared with us via Gmail.

For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information such as your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

·   Directly from you

How long we keep information

We retain user data for as long as necessary to fulfil your order, provide customer support, comply with legal obligations, and for other legitimate business purposes. Specifically, we retain:

  • Personal information (e.g., name, address, contact details): for 3 years after your last purchase.

  • Order history: for 7 years for accounting and legal purposes.

  • Email addresses: until you unsubscribe or request deletion.

Who we share information with

Data processors

Stripe (payment processor)

Stripe is used to process payments. Please visit Stripe’s privacy centre to find out more about Stripe’s privacy policy.

PayPal (payment processor)

PayPal is used to process payments. Please visit PayPal’s Privacy Statement to find out more about PayPal’s privacy policy.

Squarespace (data processor)

Squarespace hosts this website and are also our scheduling service provider (Acuity Scheduling) which is used for all bookings. Please visit Squarespace’s Privacy Policy to find out more about Squarespace’s privacy policy.

Gmail/Google Workspace (data processor)

Information you submit via the customer intake form will be sent to us and stored in Gmail. Please visit Google’s Privacy Policy to find out more about Google’s privacy policy.

Sharing information outside the UK

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Stripe

Category of recipient: Payment processor

Country the personal information is sent to: Stripe may transfer your Personal Data to countries other than your own country, including to the United States.

How the transfer complies with UK data protection law: Measures may include Addendum to the EU Standard Contractual Clauses (SCCs).  Please visit Stripe’s privacy centre to find out more.

 

Organisation name: PayPal

Category of recipient: Payment processor

Country the personal information is sent to: PayPal may move your data and process it outside the country where you live.

How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs). Please visit PayPal’s Privacy Statement to find out more.

 

Organisation name: Squarespace

Category of recipient: Data processor

Country the personal information is sent to: Your personal information may be transferred to countries other than where you live, such as, for example, to servers in the US. Squarespace also store your information locally on the devices you use to access the Services.

How the transfer complies with UK data protection law: Squarespace rely upon a number of means to transfer personal information which is subject to European Region data protection laws. These include Adequacy Decision, Data Privacy Frameworks and Standard Data Protection Clauses (SCCs). Please visit Squarespace’s Privacy Policy to find out more.

 

Organisation name: Google Workspace

Category of recipient: Data processor

Country the personal information is sent to: Google may move your data and process it outside the country where you live.

How the transfer complies with UK data protection law: Measures include Addendum to the EU Standard Contractual Clauses (SCCs). Please visit Google’s Privacy Policy to find out more.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

This document was last updated in April 2025.